Aura Business gives Delhi NCR dealers and importers one platform for government tender tracking, EMD and bid deadlines, rate contracts, GST supply across the northern states, and the installed base and service that follow a machine after the award, onboarded remotely from Chennai.
Aura Business is an operations platform for companies that import, supply, install and service medical equipment. Delhi NCR firms run it remotely: scope is agreed on a call, your existing spreadsheets are migrated in, the team is trained over screen-share, and questions afterwards go to the founder on WhatsApp.
Elevate Aura keeps no office, staff or local number in Delhi, Gurugram, Noida or Faridabad. Everything is done from Chennai by cloud deployment and remote support, and travel is considered only where a project genuinely warrants it.
Delhi NCR is where central and state purchasing bodies, teaching hospitals and import agents sit close together, and where a supplier's calendar is set by publication dates, pre-bid meetings and EMD cut-offs rather than by a sales pipeline alone.
A tender business fails quietly. A notice is published and nobody sees it, a document goes in without the authorisation letter, an EMD is not released after the award. Aura Business fetches government tenders every morning into the Tender Tracker, keeps the bid documents and authorisations in a vault against the tender, and sends reminders for EMD, submission and opening dates. Outcome and win-rate analytics then show which departments and product lines are worth the effort of bidding at all.
Rate-contract management is the part most dealers carry in a folder. Once an item is on contract, every subsequent supply order has to be priced and invoiced against that rate for the period agreed, and the quantities drawn have to be visible before the contract lapses. Holding the contract in the system means the quotation builder and the invoice both take the agreed rate, rather than a price a salesperson remembers.
The second peculiarity of NCR is fiscal geography. An office in Delhi, a godown in Faridabad and a customer in Noida sit within a short drive of one another and are still three places of supply. Aura Business decides CGST and SGST or IGST from the buyer's GSTIN and delivery address, raises the e-invoice IRN and QR, and generates the e-way bill from the same record, so a consignment that crosses a state line on a city road still leaves with correct papers. Multi-warehouse stock keeps the Delhi and Haryana godowns separate rather than pooled.
Supply orders from northern states send equipment to district hospitals and medical colleges far from NCR, and the contract to maintain them usually follows. The installed-base register records each serial with its institution, warranty start and contract, preventive maintenance schedules are raised per asset, and mobile job cards are filled on the engineer's phone with photographs and a customer signature, offline where the network is poor. SLA definitions and breach tracking matter more on government contracts than anywhere else, because the penalty is written into the agreement.
Workflow: The tender tracker lists new notices against your product lines, the desk marks the ones worth bidding, and deadline reminders go out for the pre-bid meeting, the EMD and the submission.
Result: Nothing is lost because somebody stopped checking the portal.
Workflow: The contract rate is held against the item and the buyer, so the quotation and the tax invoice both pick it up for the agreed period, with quantities drawn shown against the limit.
Result: Supply orders are billed at the rate you actually signed.
Workflow: The invoice takes the tax split from the buyer's GSTIN, the IRN is generated, and the e-way bill is raised with vehicle and transporter details before the consignment leaves.
Result: A short journey across a state line still carries full papers.
Workflow: The call is logged against the serial, cover is shown as warranty, contract or chargeable, an engineer is dispatched, and the job card records the spare fitted, which drops stock.
Result: Response time against the SLA is recorded, not argued about.
No. Elevate Aura is based in Chennai and has no office, staff or local phone number in the NCR. Setup is remote by cloud deployment and screen-share, support is on WhatsApp, and travel is arranged only where a project warrants it.
The tender tracker pulls government tender notices every morning and lists them for your team to shortlist. Documents and authorisations are stored against each tender, and reminders cover EMD, submission and opening dates. See tender management software.
Yes. The agreed rate is held against the item and the buyer for the contract period, quotations and invoices take that rate, and quantities drawn are visible against the limit so the contract can be reviewed before it lapses.
Yes. The tax split follows the buyer's GSTIN and delivery address, so supply outside Delhi carries IGST, and the e-way bill is generated from the invoice or delivery challan with transporter details. See e-way bill software.
Yes. The field app holds the job card offline, including the fault notes, spares used, photographs and the customer signature, and syncs when the phone reconnects. See mobile job card software.
Unlimited users on every plan. Plans differ by module count, 15, 47 or all 87, and role-based access decides who can open tender documents, change rates or view the owner dashboard.
Tell us how you work today. We will show you what the platform would look like for you, and give you a clear scope and timeline.
Founder-led · Chennai, India · Built and supported by the person who wrote it