← Elevate Aura  ·  Aura Business, the operations platform Chennai, India
For medical-equipment distributors

Medical equipment CRM software that runs the whole cycle, not just leads.

Enquiry to quotation to order to AMC renewal, in one platform. Sales, field service, inventory and GST billing finally talk to each other instead of living in WhatsApp and Excel.

Live in 30 days GST-compliant billing Unlimited users
app.elevateaura.co.in/dashboard
Medical equipment CRM dashboard showing customers, open leads, outstanding, AMC contracts and quick actions
The distributor's daily reality

Your business grew. Your tools stayed on WhatsApp and Excel.

A medical-equipment distributor is really five businesses at once: sales, delivery, installation, service and AMC. Running all five across chats and spreadsheets is where money quietly leaks.

Leads with no follow-up

Enquiries sit in a WhatsApp group and go cold because nobody owns them.

Quotes in Word, invoices in Tally

The same details re-typed three times, with numbering your CA questions.

AMC revenue leaking

Renewals tracked in someone's head, and lapsing without anyone noticing.

No field visibility

You cannot see which service calls happened, or which spares were used.

Stock that never matches

Inventory figures on paper that do not match what is on the shelf.

Collections chased late

Outstanding is only chased when cash runs short, not before.

One connected cycle

Enter data once. Let it flow to the renewal.

Every stage hands off to the next, so nothing is re-typed and nothing falls through the cracks.

01

Lead

Enquiry captured and assigned.

02

Quotation

GST quote in a click.

03

Order

Confirmed from the quote.

04

Delivery

Challan and installation.

05

AMC

Contract on a renewal clock.

06

Service

Tickets, spares, sign-off.

07

Renewal

Chased before it lapses.

The real product

This is the software your team logs into.

Not a mockup. Real screens from Aura Business, the platform running distribution businesses in Chennai today.

app.elevateaura.co.in/customers
Customer and hospital master in the medical equipment CRM with area, specialty, credit terms and account health
Customer master

Every hospital and dealer, with credit and health.

  • Hospitals, doctors and dealers in one database
  • Credit limit, credit days and account health flags
  • Full history: quotes, orders, service and AMC per account
  • Import your existing list from Excel in minutes
What it covers

Grouped by how a distributor actually runs.

🤝Sales & CRM

  • Lead capture
  • Assignment
  • Quotations
  • Pipeline
  • Follow-ups
  • Tenders

📍Field operations

  • GPS visits
  • Beat plans
  • Work orders
  • Photo proof
  • Offline mode

📜Service & AMC

  • Tickets
  • SLA
  • AMC / CMC
  • Renewal alerts
  • Spares

🧾Billing & revenue

  • GST quotation
  • Tax invoice
  • Delivery Challan
  • Payments
  • Outstanding

See all 87 modules across 12 suites

How you go live

From first call to your team logged in.

STEP 01

Discover

A CEO-level call to map your workflow.

STEP 02

Configure

Modules and forms set to how you work.

STEP 03

Migrate

Your customers and stock imported.

STEP 04

Train & launch

Team onboarded, live in 30 days.

Who it is for

Built for medical trade, not generic business.

🏥
Equipment distributors

Multi-brand medical-equipment trade.

🤖
Device & robotics firms

Sales, installation and service.

🔬
Diagnostics suppliers

Lab and imaging equipment.

👨‍💼
Dealer networks

Distributor and sub-dealer models.

🛠
Service-heavy businesses

Where AMC and uptime drive revenue.

🏦
Founder-led SMBs

Turnover of ₹1 to 10 crore.

In practice

What the CRM changes, day to day.

An enquiry becomes an order

Workflow: Lead captured, quoted, converted to an order and invoiced, all linked.

Result: No re-typing, and every enquiry is accounted for.

An AMC renewal is saved

Workflow: The contract sits on a renewal clock and surfaces before expiry.

Result: Lapsing revenue chased in time, not lost.

A field visit is verified

Workflow: The engineer checks in by GPS and logs the job and spares.

Result: Proof of service and correct billing.

The owner sees everything

Workflow: Pipeline, collections, AMC and service on one dashboard.

Result: Decisions from live data, not stitched reports.

Proof

Platforms we have actually shipped.

🏥Carna Medicare
Medical Equipment · Chennai

12-module operations platform

Problem: A distribution business run entirely on WhatsApp and Excel.

Built: Field app, manager dashboard, GST billing and payment tracking.

Stack: React Native, Supabase, WordPress.

Shipped end to end in 30 days
🤖Medline Robotics
Medical Robotics · Chennai

E-commerce & distributor platform

Problem: No online store or way to manage distributors.

Built: Storefront, distributor portal, quote-to-order and 250+ SEO pages.

Stack: Supabase, JavaScript, Playwright.

Live store and partner portal
🎓Elevate Aura
Own product · Play Store

Self-funded EdTech build

Problem: Build and run a product end to end.

Built: Android app, Telegram bots and content automation.

Stack: Flutter, Python, Supabase.

Live on Google Play
Why Elevate Aura

A builder who knows medical trade.

🤩
Founder-led

You talk to the person who builds and supports it.

30-day framework

Configured and live in weeks, not quarters.

🧩
Modular

Start small, switch on more as you grow.

🏥
Medical specialist

Built around AMC, service and distribution.

📱
Field-ready

Mobile app your engineers actually use.

💰
Fixed scope

Clear project scope, no hourly traps.

The honest comparison

Where a workflow-specific platform fits.

 
WhatsApp + Excel
Generic CRM
Aura Business
The cycle it covers
Nothing, it is manual
Leads only
Lead to AMC renewal
AMC & service
In someone's head
Not built for it
Contracts, tickets, renewals
GST billing
Separate software
Add-on or none
Quote, invoice, challan built in
Field team
Phone calls
Rarely
Mobile app with GPS
Fit to your workflow
You adapt
You bend to the template
Built around how you work
Questions distributors ask

Medical equipment CRM, answered.

What makes this different from a generic CRM?

A generic CRM tracks leads and stops. Aura Business follows the full medical-equipment cycle: enquiry, quotation, order, delivery, installation, AMC contract, service tickets and renewal, with GST billing and field tracking built in.

Can field staff use it on a mobile phone?

Yes. Sales and service staff work from a mobile app with GPS check-ins and visit logging, while managers see everything live on the web dashboard. See field service software.

Is it GST compliant for Indian billing?

Yes. Quotations, tax invoices and Delivery Challans are GST compliant with gapless numbering that your accountant accepts. See billing software.

Can we start small and add modules later?

Yes. The platform is modular. Start with the suites you need today and switch on AMC, inventory or others as you grow.

How long does it take to go live?

Aura Business is delivered on a 30-working-day framework where scope allows, configured to your workflow and branding.

Who builds and supports it?

It is built and supported by Ragul Sekar of Elevate Aura, a founder-led studio in Chennai, so you talk directly to the person who builds it.

Explore the platform

Related Aura Business software

Let's map your workflow.

Tell us how your business currently works. We will show you exactly where software removes the manual work, and what your platform would look like.

Founder-led · Live in 30 days · Built around how you actually operate