Serial-number tracking from installation to replacement, warranty and AMC linked to each asset, and a full 360 history one lookup away. Never guess whether a unit is under cover again.
Without a serial registry, every service call becomes a paper chase. You cannot tell what you installed, when, or whether it is still covered, so you either lose money or lose the customer.
You cannot say which unit is where, or when it was installed.
Arguments over whether a repair is covered, with no record to settle it.
Engineers arrive without the asset's past, and repeat old mistakes.
Serial, model, customer.
Commissioning and sign-off.
Warranty and AMC linked.
Every visit logged to the asset.
Transfer or retire tracked.
Purchase, installation, warranty, every service visit and spare used, and current contract status, all against the serial number.
Service tickets tied to each asset and its warranty.
Workflow: A call comes in, the serial is looked up.
Result: You know at once if it is under warranty or AMC.
Workflow: The engineer sees the asset's full history first.
Result: Faster, better repairs.
Workflow: Installation and acceptance are on record.
Result: Coverage is clear, not argued.
Workflow: Every unit at a hospital tracked as a fleet.
Result: Plan renewals and replacements ahead.
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Yes. Each unit is registered by serial number with its customer, installation date, warranty and full service history, so a single lookup shows everything about that asset.
Yes. Warranty and AMC coverage are linked to the asset, so when a service call comes in you instantly see whether it is covered.
Yes. Installation, commissioning and customer acceptance sign-off are recorded against the asset, which matters for warranty start and disputes.
Yes. An asset 360 view shows purchase, installation, every service visit, spares used, warranty and contract status in one place.
Yes. Asset transfers between sites, depreciation and replacement are all tracked through the lifecycle.
Tell us how you track installed equipment today. We will show you how serial-level history removes warranty disputes and blind service calls.
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