GPS visits, work orders, SLA timers and a technician app with photo proof. Know which service call happened, which spare was used, and who is where, in real time.
Field service is where medical-equipment money is made and lost. Without visibility, visits go unverified, spares go unbilled and SLAs quietly slip.
You cannot tell whether an engineer actually reached the site.
Parts used on service jobs never make it onto an invoice.
Complaints breach SLA with no warning, and renewals suffer.
Jobs assigned by phone calls, with no record of who took what.
Logged with priority.
SLA timer starts.
Right engineer dispatched.
GPS check-in, job done.
Photo, signature, spares.
Billed and closed.
Managers dispatch and track from the web; engineers work from the mobile app. Nothing gets lost between them.
Open, breaching, escalated and resolved, at a glance.
Workflow: Complaint logged, ticket raised, nearest engineer assigned.
Result: Faster response, SLA protected.
Workflow: GPS check-in plus timestamped photo and signature.
Result: No disputes about whether service happened.
Workflow: Parts used are logged on the job.
Result: Inventory updated and the invoice is right.
Workflow: Visits, closures and time-per-job tracked.
Result: Coaching from data, not guesswork.
Built: Field-staff app, service tracking, GST billing and payment tracking.
Built: Storefront, distributor portal, quote-to-order, 250+ SEO pages.
Built: Android app, Telegram bots, content automation.
Engineers check in by GPS at the customer site, log the job and capture photos and a signature. Managers see live location, visit status and productivity on the web dashboard.
Yes. The field app works offline in low-signal hospitals and basements, then syncs the visit, photos and spares used when the connection returns.
Yes. Tickets carry priority and SLA timers, with escalation rules so breaches are flagged before they cost you a renewal. This ties into AMC contracts.
Yes. Spares used on a visit update inventory and feed the service invoice automatically.
Yes. GPS check-in, timestamped photos and a customer signature give you proof of every service visit.
Tell us how your service team works today. We will show you where GPS, tickets and mobile job cards remove the manual work and the disputes.
Founder-led · Live in 30 days · Mobile app your engineers will use