← Elevate Aura  ·  Aura Business, the operations platform Chennai, India
CRM for healthcare businesses

Healthcare CRM software built for how medical trade actually works.

Manage hospitals, doctors and dealers, leads, follow-ups, service and AMC in one platform. A CRM that understands credit terms, account health and long sales cycles, not a generic contact list.

Hospitals, doctors and dealers Credit and account health
app.elevateaura.co.in/customers
Healthcare CRM customer master listing hospitals with area, specialty, credit terms and account health
Generic CRM does not fit

Selling to hospitals is not the same as selling software.

Healthcare sales run on long cycles, credit terms, tenders and relationships with doctors and procurement. A generic CRM built for quick deals simply does not model any of that.

Relationships forgotten

Doctor and hospital contacts scattered, with follow-ups slipping.

Credit blind

No view of credit terms or which accounts are overdue and risky.

No service link

Sales and after-sales service live in different worlds.

The relationship flow

From first contact to a loyal account.

01

Lead

Hospital or doctor captured.

02

Qualify

Need, budget, decision-maker.

03

Quote & win

Proposal to order.

04

Serve

Installation, service, AMC.

05

Grow

Renewals and repeat orders.

Customer master

Every account with credit terms and health.

Hospitals, doctors and dealers in one database, each with contacts, history, credit terms and a health flag, so nothing slips and no relationship is a mystery.

  • Hospitals, doctors and dealers in one place
  • Credit limit, credit days and account health
  • Pipeline, follow-ups, tenders and territory
  • Full history of quotes, orders, service and AMC
app.elevateaura.co.in/customers
Customer master with healthy, watch-list and at-risk account health across hospitals

Healthy, watch-list and at-risk accounts at a glance.

What it covers

CRM shaped for healthcare trade.

🤝Accounts

  • Hospitals
  • Doctors
  • Dealers
  • Contacts
  • Account health

📊Pipeline

  • Leads
  • Qualification
  • Quotations
  • Follow-ups
  • Tenders

🛠After-sales

  • Service tickets
  • AMC
  • Asset history
  • Renewals

📱Reach

  • Mobile app
  • WhatsApp
  • Territory maps
  • Reports
In practice

What a healthcare CRM changes.

No dropped follow-up

Workflow: Every hospital and doctor has an owner and next action.

Result: Relationships progress instead of stalling.

Credit risk visible

Workflow: Account health and overdue flags on every customer.

Result: You sell to the right accounts and chase the rest.

Sales meets service

Workflow: Sales sees service and AMC status on the account.

Result: Better conversations, easier renewals.

Tenders tracked

Workflow: Tender opportunities logged and followed.

Result: Fewer missed submissions.

Proof

Platforms we have actually shipped.

🏥Carna Medicare
Medical Equipment · Chennai

12-module operations platform

Built: Field app, manager dashboard, GST billing, payment tracking.

Shipped in 30 days
🤖Medline Robotics
Medical Robotics · Chennai

E-commerce & distributor platform

Built: Storefront, distributor portal, quote-to-order, 250+ SEO pages.

Live store and portal
🎓Elevate Aura
Own product · Play Store

Self-funded EdTech build

Built: Android app, Telegram bots, content automation.

Live on Google Play
The honest comparison

Running healthcare sales, three ways.

 
WhatsApp + Excel
Generic CRM
Aura Business
Accounts modelled
Contacts only
Generic
Hospitals, doctors, dealers
Credit & health
None
No
Terms and health flags
After-sales link
Separate
Separate
Service and AMC on the account
Fit to medical trade
You adapt
You bend
Built for it
Common questions

Healthcare CRM, answered.

Who is this healthcare CRM for?

It is for healthcare and medical businesses that sell to or service hospitals, clinics and diagnostic centres, such as equipment distributors, device firms and diagnostics suppliers. It manages your business customers, not patient records.

Can it manage doctors and referral relationships?

Yes. Hospitals, doctors and dealers are all tracked with their contacts, history and follow-ups, so relationships are managed, not forgotten.

Does it track account health and credit?

Yes. Each account carries credit terms and a health status, so you see which relationships are strong and which are at risk.

Is it different from a hospital management system?

Yes. This CRM runs the business selling to healthcare. For hospitals and clinics managing patients, see our separate HIMS and AuraPACS product.

Can field and sales teams use it?

Yes. Sales and service staff work from a mobile app, and managers see the whole pipeline and account activity live.

Explore the platform

Related Aura Business software

Let's map your sales workflow.

Tell us how you manage hospitals, doctors and dealers today. We will show you where a healthcare-shaped CRM tightens the pipeline and protects the relationships.

Founder-led · Live in 30 days · Built for medical trade