Aura Business schedules preventive maintenance per asset from the contract terms, sends the technician with a checklist on the mobile app, and closes the visit against the AMC or CMC, so no PM is missed and no covered visit is left unbilled.
Preventive maintenance software creates a recurring visit schedule for every device you have installed, based on the contract you sold with it, and then tracks each visit from dispatch to sign-off. In Aura Business this is one module inside the AMC and Service Contracts suite, not a separate tool.
The schedule can be time-based (quarterly PM on a ventilator) or meter and usage-based where you record readings. Each visit carries a checklist, records calibration where it applies, and lands in the asset's service history. If the visit is covered by an AMC or CMC it closes against the contract; if not, it becomes a service invoice.
Breakdown calls shout. Scheduled visits do not. That is how a dealer ends up paying penalties on a contract it is already servicing at a loss.
PM due dates live in a spreadsheet or in the engineer's memory, so the third quarter's visit quietly never happens.
The hospital's biomedical department asks for last year's PM records and you have a WhatsApp photo, at best.
One engineer checks the battery, another does not. There is no fixed checklist per model.
Calibration certificates expire without anyone noticing until an audit or an NABH inspection at the customer's end.
Nobody is sure whether a visit falls under the CMC or should be invoiced, so revenue leaks either way.
At renewal time you cannot show the customer how many visits you actually made, so the price gets negotiated down.
AMC or CMC saved with term, coverage and PM frequency.
PM visits created per asset for the whole term.
Due visits appear on the service desk and are assigned.
Engineer completes the checklist, readings and photos on site.
Signature captured, PM report generated for the customer.
Visit closes against the contract or becomes an invoice.
Workflow: The contract sets four visits a year; the fourth appears on the desk two weeks before it is due and is assigned to the nearest engineer.
Result: The visit happens on time and the record exists before the customer asks.
Workflow: The hospital asks for PM history on a serial number; the asset's service history is exported with checklists and signatures.
Result: No searching through phones and files.
Workflow: Calibration due dates sit on the asset and surface on the desk with the PM visit.
Result: Certificates renewed before they lapse.
Workflow: At term end the contract shows visits made, spares used and response times.
Result: You renew on the record, not on goodwill.
Ventilators, monitors, imaging, lab analysers under AMC and CMC.
Analysers with calibration and QC visits.
Compressors, panels and machines on service contracts.
Lifts, HVAC and fire systems with statutory visit cycles.
Third-party maintenance across multiple brands.
Teams of two to fifty engineers who need one desk.
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No. It is a module inside the AMC and Service Contracts suite of Aura Business, so it shares the customer master, the installed-base register, the technician app and GST billing with the rest of the platform. See AMC and CMC software.
Yes. Time-based schedules are the default, and meter or usage-based PM is supported where your engineers record readings on the job card.
Calibration records and due dates sit on the asset and surface with the PM visit, and inspection reports are stored against the serial number. The calibration itself is still done by your engineer or an external lab.
A PM report generated from the completed checklist, with photos and the customer signature, which you can share on WhatsApp or email from the platform.
Yes. If the asset has no active AMC or CMC the closed job becomes a GST service invoice, with spares used pulled from the job card. See billing software.
Aura Business is delivered on a 30-working-day framework where scope allows. Your existing contract list and installed base are imported from Excel, and your branding goes on the app, dashboard and PM reports.
Tell us how you work today. We will show you what the platform would look like for you, and give you a clear scope and timeline.
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