Fourteen guides explaining the terms suppliers use, written for clinic owners, hospital administrators, distributor founders and institute owners in India. No jargon without an explanation and no sales pitch.
Healthcare and equipment software is sold in acronyms. PACS, DICOM, RIS, HIMS, EMR, TPA, AMC, CMC, SLA, MWL and LMS all turn up in the same quotation, and the supplier rarely stops to explain which of them you are actually buying.
These guides explain each term in ordinary language, with the Indian context that matters: GST on the invoice, TPA claims, ABHA and ABDM, WhatsApp as the channel customers actually read, and the practice around maintenance contracts in equipment trade. They are written by the people who build the software, which is stated plainly so you can weigh it.
Start anywhere. Each guide defines its own terms, links to the others where a concept overlaps, and ends with the product page that solves the problem if you decide software is the answer.
The system that receives, stores, displays and shares your scans, and what it replaces.
What is DICOMThe file format and network language every scanner speaks, explained without engineer jargon.
What is RISScheduling, worklist, reporting and billing for a radiology department, and how it differs from PACS.
What is a modality worklistHow booked patients appear on the machine so nobody retypes a name at the console.
How to choose a PACSCompatibility, workflow, deployment and pricing, plus the test transfer you should insist on.
Enquiry to quote, order, installation, contract and renewal, and where a generic CRM stops.
What is AMC softwareAnnual maintenance contracts in Indian trade, the renewal clock and where contract revenue leaks.
What is CMCComprehensive contracts: what parts are included, how the fee is priced and the risk you take on.
How service management worksCall intake, dispatch, job card, spares, SLA and invoice, with the numbers an owner should watch.
What is preventive maintenance softwareVisits generated from contracts, model checklists, calibration records and audit evidence.
What is installed base managementThe register of every unit you have sold, and why it is your contract pipeline.
Where two products are commonly confused, the decision is set out on the comparisons pages. Where you want to see what has actually been built rather than described, the case studies cover three real projects: a distributor operations platform, a robotics distributor and e-commerce platform, and a government examination preparation app published on Google Play.
Elevate Aura is a founder-led software studio in Chennai. If a guide leaves a question unanswered, the fastest route is a message on WhatsApp to the person who wrote it.
Tell us how your centre or business works today and we will tell you plainly which parts of this apply to you, and which do not.
Founder-led · Chennai, India · Built and supported by the person who wrote it