Aura Business gives Mumbai's importers and national distributors one platform for multi-state dealer networks, IGST-heavy interstate billing with e-way bills, dealer portals with UTR payments, and the installed base and AMC that follow the equipment, deployed remotely from Chennai.
Aura Business is an operations platform for businesses that import, distribute, install and service medical equipment, and Mumbai companies deploy it remotely from Elevate Aura's studio in Chennai. Scoping happens on a call, data is migrated from your spreadsheets, training is over screen-share, and support is on WhatsApp with the founder who built it.
Elevate Aura has no presence in Mumbai and does not offer on-site work there. For a national distributor whose own dealers are spread across the country, a platform built to be run remotely is the point rather than a compromise.
Mumbai is where a large share of imported medical equipment enters the country and where many national distributors are headquartered. The operational consequence is that most of what a Mumbai distributor sells leaves Maharashtra, through a dealer network that has to be priced, supplied, paid and supported state by state.
The dealer network is the first thing to put in order. Each dealer holds an authorisation for certain brands and territories, buys at its own price list, pays by bank transfer, and wants to know when the consignment will ship. Aura Business records brand and authorisation per dealer, loads dealer price lists, gives each dealer a branded portal to order and upload UTRs, and shows order status on a tracking page so the phone stops ringing.
Interstate billing is the second. A Mumbai distributor invoicing a dealer in Gujarat, Kerala or Assam applies IGST, and the consignment needs an e-way bill before it moves. The GST Billing suite decides the tax split from the dealer's place of supply, generates the e-invoice IRN and QR, raises the e-way bill from the invoice, and handles credit notes for returns and rate differences. GSTR-1 and 3B prep and a Tally export keep the accountant in step with a high invoice volume.
An importer's obligations follow the equipment: principal warranty to honour, claims to raise with the overseas manufacturer, and an installed base that is the pipeline for AMC and extended warranty. The installed-base register records every serial with the dealer, hospital and warranty start; warranty tracking marks parts replaced under claim; and the renewal engine lists expiring cover by dealer and city so the contract is sold in time.
Workflow: Dealers across states order on the portal at their own price lists, upload UTRs, and watch dispatch on the tracking page; the desk confirms payments and releases orders.
Result: The order desk handles exceptions, not every order.
Workflow: The invoice applies IGST, the IRN is generated, and the e-way bill is raised from the same record with transporter details before pickup.
Result: No consignment held for a missing document.
Workflow: A board replaced under warranty at a hospital in Pune is logged with failed and replacement serials on the job card, tied to the GRN it arrived on.
Result: The claim to the overseas manufacturer is filed with dates and serials.
Workflow: P&L by product line and territory, receivables ageing by dealer, and AMC at risk by state on the owner dashboard.
Result: Decisions on dealers and brands from live numbers.
No. Elevate Aura is based in Chennai and serves Mumbai remotely, with cloud deployment, screen-share onboarding and WhatsApp support. In-person work is limited to Chennai and places in Tamil Nadu reachable by travel.
Yes. Each dealer account carries its authorised brands, territory and price list, and the portal shows only what applies. See dealer management software.
The tax split is decided by the dealer's GSTIN and delivery address, so interstate supply carries IGST. The e-way bill is generated from the invoice or delivery challan with transporter and vehicle details before dispatch. See GST billing software.
Parts replaced under warranty are recorded with failed and replacement serials, the job card and the GRN they came from, which is the evidence for your claim. The claim itself is raised with the principal in their process; the credit received is tracked in payables.
Yes. Every serial in the register carries its dealer, hospital and location, and the reports engine groups installations, warranty status and contracts by any of them. See installed base management software.
Unlimited users on every Aura Business plan. Plans are by module count, 15, 47 or all 87, so branches, dealers and office staff can all have logins with role-based access.
The full platform.
Portals, price lists, UTR.
IGST, e-invoice, e-way bill.
Claims to the principal.
Two-state distributors.
A distributor portal, shipped.
Gujarat pharma and device trade.
Gateway to the east and north-east.
Tell us how you work today. We will show you what the platform would look like for you, and give you a clear scope and timeline.
Founder-led · Chennai, India · Built and supported by the person who wrote it