Aura Business is built for fire safety maintenance businesses: extinguishers, alarms, hydrants and suppression systems tested on their own cycles across a building, refills and replacements falling due by date, and customers who are asked to produce the records.
A fire safety maintenance contract covers a large number of small things spread through a building: extinguishers by floor and by type, hydrant points and hose reels, detectors and alarm panels, pumps, sprinkler and suppression systems. Each has its own testing interval, its own checklist and its own replacement or refill date, and none of them are usually in the same place. Software for this trade has to hold a device list per building before it holds anything else, because the work is defined by that list.
The part that makes it different from ordinary maintenance is that the customer needs the paperwork as much as the service. Building owners, occupiers and insurers are regularly asked to show what was tested, when, by whom and with what result, and a service company that cannot produce that quickly is replaced by one that can. Aura Business registers every device as an asset, raises preventive visits per device and per cycle, captures the checklist and photographs on the technician's phone, and keeps the history attached to the asset so a site record can be produced rather than reconstructed. What the record has to contain for any particular authority is a question for your customer and their adviser, not for us.
Fire safety service rarely fails at the technical level. It fails at the point where somebody has to prove what happened.
Units were moved between floors, some were replaced after use, and the contract still counts the original numbers.
Monthly checks, half-yearly tests and refill dates all run on different clocks and are tracked on the same sheet.
The evidence is a tag on the unit, so the office cannot answer a question without sending somebody to look.
A refill or replacement date passes unnoticed, and the shortfall is found during an inspection rather than before one.
One customer with a dozen branches is run as a dozen relationships, with a dozen renewal dates to remember.
Refills, recharges and replaced units that sit outside the contract are done anyway and never reach an invoice.
Every extinguisher, hydrant point, detector, panel and pump is registered as an asset with its exact location.
One contract covers the registered devices, with visit frequency and what is included and excluded written on it.
Preventive schedules are raised per device type, so monthly, half-yearly and annual work each have their own due dates.
The technician works down a checklist on the mobile job card, entering readings and photographs as each unit is done.
Refill and replacement dates are held per unit and raised as due work rather than being remembered by a storekeeper.
Refills, recharges and replaced units outside the contract are raised on a service invoice against the same job.
The site history shows what was tested, when, by whom and with what result, ready to be shared with the customer.
Workflow: The site history already holds every completed test with its date, technician, checklist result and photographs.
Result: The customer is sent a record rather than a promise.
Workflow: Each device type carries its own schedule, and outstanding counts are shown per site rather than as one list.
Result: The longer cycle stops being the one that lapses.
Workflow: Refill and replacement dates sit on each unit, so the due list is known in advance and stock is arranged for it.
Result: One planned run instead of repeated visits.
Workflow: All branches sit under one multi-site contract with reporting across every site and a single renewal date.
Result: One conversation instead of twelve.
Large unit counts, refill cycles, many small sites.
Panels, loops and detectors tested on a schedule.
Pumps and wet systems with heavier planned work.
Several system types under one building contract.
Fire safety as one line in a wider site agreement.
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Yes. Preventive schedules are set per device type, so monthly checks, half-yearly tests and annual work each carry their own due dates under the same contract, and each shows its own due, completed and outstanding count.
The job card records the date, the technician, the checklist result, any readings entered, photographs and the customer signature, and all of it stays attached to that specific unit and site permanently rather than to a visit note.
No software can do that. What this does is keep an accurate device list and a dated, attributable record of what was tested and replaced, so the evidence exists when your customer is asked for it. What any authority requires is for your customer and their adviser to confirm.
They sit on the unit itself rather than in a separate diary, and fall due as work in the same way a test does. That lets a month of refills be planned as one run with the stock arranged, instead of discovered unit by unit.
Yes. A multi-site contract holds all of a customer's sites under one agreement, with reporting across every site, a single renewal date and invoicing raised consolidated or per site as agreed.
Barcode or QR scanning opens the correct asset on the technician's phone, so the test is recorded against the unit in front of them rather than against a line chosen from a list afterwards. See installed base management.
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