Aura Business serves Bangalore's medical device companies, medtech startups and multi-brand equipment dealers with one platform for sales, dealers, AMC, field service, inventory and GST billing, deployed remotely from Chennai with support on WhatsApp.
Aura Business is an operations platform for companies that sell, install and service medical equipment, and it is available to Bangalore businesses with remote deployment from Elevate Aura's studio in Chennai. Onboarding, data migration and training are done over video and screen-share, and day-to-day support is on WhatsApp with the founder who built the platform.
There is no Bangalore office. Chennai and Bangalore are close enough by road and rail that an in-person kick-off can be discussed on the call if the scope justifies it, but the honest description is that setup and support are remote, and that is how the platform is designed to be run.
Bangalore's medical equipment market has a shape that most Indian cities do not: a dense population of device manufacturers and medtech startups alongside the multi-brand dealers who supply its hospitals.
For a device company, the first operational problem is usually the channel. The product is designed and built in the city, but it is sold through dealers in other states, demo units travel with reps, and the installed base is growing faster than anyone's spreadsheet. Aura Business gives a manufacturer the CRM for doctors and decision-makers, sample and demo tracking, territory targets, a dealer order portal with UTR payments, and an installed-base register that shows every serial by dealer and city.
For a multi-brand dealer supplying Bangalore's hospitals, the problem is the after-sales loop: AMC and CMC contracts on equipment across dozens of sites, breakdown calls from biomedical departments, engineers crossing the city in traffic, spares in vans, and GST invoices that must reconcile with Tally. The AMC and Service Contracts, Field Service, Inventory and GST Billing suites cover that loop end to end.
Billing is GST-native. A Bangalore dealer invoicing a Bangalore hospital applies CGST and SGST; the same dealer invoicing a hospital in Tamil Nadu or Kerala applies IGST, decided by place of supply from the customer record. E-invoice IRN and QR, e-way bills for consignments leaving the state, delivery challans for demo units, credit notes and GSTR-1 and 3B prep all work the same way whichever state the business is registered in.
The platform already runs two distribution businesses in Chennai, and the same remote model is how any business outside Chennai is served.
Workflow: Each serial enters the installed-base register at installation with the dealer, hospital and warranty start; service calls from any city resolve to the right unit.
Result: The company knows where its product is before the first warranty claim.
Workflow: Calls are dispatched by area and skill, with the day's route on the app and GPS check-in at each hospital.
Result: Fewer hours in traffic, more visits closed.
Workflow: A manufacturer's dealers in other states order on the portal at their price list, upload UTRs, and track dispatch; invoices carry IGST and e-way bills.
Result: Orders, payments and compliance documents from one record.
Workflow: The office team is trained over screen-share, engineers install the app from a link, and Excel data is migrated in before go-live.
Result: Live in weeks, with support one WhatsApp message away.
No. Elevate Aura is a founder-led studio in Chennai. Bangalore businesses are onboarded remotely and supported on WhatsApp and phone. An in-person kick-off can be discussed on the scoping call, but ongoing work is remote.
Training is delivered over video and screen-share in batches for office staff and separately for field engineers, who install the mobile app from a link. Recordings and written guides are provided so new staff can be trained by your own team later.
Yes. Manufacturers use the CRM for doctors and decision-makers, sample and demo tracking, territory targets, the dealer portal and the installed-base register. See medical device CRM software.
Yes. Tax invoices apply CGST and SGST for supplies within Karnataka and IGST for supplies to other states, based on place of supply. E-invoice, e-way bill, credit notes and GSTR-1 and 3B prep are included, with a Tally export for your accountant.
Aura Business is delivered on a 30-working-day framework where scope allows, covering module selection, Excel data migration, branding and training. Fixed scope is agreed per project.
Yes. There is a live demo environment at app.elevateaura.co.in and a walkthrough at the Aura Business demo page, and a scoping call can be booked on WhatsApp.
Tell us how you work today. We will show you what the platform would look like for you, and give you a clear scope and timeline.
Founder-led · Chennai, India · Built and supported by the person who wrote it