The Aura Business mobile app gives a medical representative the day's accounts, the history of each one before walking in, a visit logged with GPS check-in in seconds, samples recorded, and the next follow-up dated before leaving the car park.
Most CRMs are bought by a manager who wants visibility and used, reluctantly, by a representative who gets nothing back. The rep types up the day in the evening, the manager reads a report in the morning, and within two months the typing stops.
The Aura Business mobile app is written the other way round. It opens on the day's accounts, each one carrying its own history: what they last bought, what quotation is open, what is outstanding, what sample is still with them, what the service team has been doing there. That is information a rep wants ten seconds before ringing the bell.
The manager's visibility is then a by-product. Attendance is marked in the app, visits are logged with GPS check-in, samples and follow-ups are recorded as they happen, and nobody writes a daily report after dinner.
Reps are not resisting technology. They are resisting unpaid data entry.
The app asks for a call report and shows nothing useful before the meeting.
A day of visits has to be written up after hours, so it is written from memory or not at all.
Logging one call takes eleven taps, so calls are logged in batches at the end of the week.
Hospital basements and lab blocks kill the connection exactly where the work happens.
Orders, invoices and service visits sit in the office system, so the rep walks in uninformed.
When the only visible feature is tracking, the app becomes something to work around.
Attendance with location and selfie, wherever the day starts.
The accounts due in the cycle, in a sensible order for the area being covered.
Last orders, open quotations, outstanding, samples issued and recent service calls on one screen.
GPS check-in at the account records the visit without a form.
A short note, the contact met, any sample left, any enquiry raised.
A dated follow-up before leaving, so nothing depends on remembering.
Everything captured offline reaches the office when the phone reconnects, with no evening report.
Workflow: The rep opens the account in the corridor and sees the order, the despatch date and the serial numbers supplied.
Result: An answer given in the room rather than promised for later.
Workflow: The outstanding position is on the same screen, with the invoice numbers concerned.
Result: A collection conversation happens while the rep is standing there.
Workflow: The sample record shows what was issued and when it is due back, so the rep asks about it during the visit.
Result: The trial moves to a decision instead of drifting.
Workflow: Recent service calls and their status appear on the account before the rep walks in.
Result: No rep is ambushed by a problem the office already knew about.
Capital and consumable sales into hospitals.
Reagent and analyser accounts on repeat cycles.
Many small accounts across a city.
Watching coverage without asking for reports.
Owners covering key accounts themselves.
Problem: A distribution business run entirely on WhatsApp and Excel.
Built: Field app, manager dashboard, GST billing and payment tracking.
Stack: React Native, Supabase, WordPress.
Problem: No online store or way to manage distributors.
Built: Storefront, distributor portal, quote-to-order and 253 SEO pages.
Stack: Supabase, JavaScript, Playwright.
A check-in and a short note, with a dated next action. The design intent is that a call is recorded before the rep leaves the premises, not written up at night, so the fields are kept to what matters.
Yes. Visits, notes and samples are captured offline and sync when the phone reconnects, which is the difference between a CRM that gets used and one that does not.
Role-based access usually gives a rep their own territory and book, while managers and the owner see across territories. The exact setup is agreed during implementation.
Yes, with different screens by role. A service engineer sees job cards and dispatch, a rep sees accounts and visits, and both mark attendance in the same place. See the technician app.
Yes. The catalogue and the GST quotation builder are available, so a price can be issued from the site rather than requested from the office. See quotation software.
Yes. Elevate Aura builds mobile apps in React Native and Flutter for both, and the app carries your branding. Setup is remote with support on WhatsApp, and in-person work is in Chennai.
Tell us how you work today. We will show you what the platform would look like for you, and give you a clear scope and timeline.
Founder-led · Chennai, India · Built and supported by the person who wrote it