HIMS runs the outpatient department end to end: registration or lookup by UHID, appointment or walk-in token, a live queue per doctor, the consultation and e-prescription, then OPD billing and the follow-up booking, all against one record.
Hospital OPD software manages the outpatient side of a hospital: registering or finding the patient, booking an appointment or issuing a walk-in token, queuing them to the right doctor, recording the consultation, sending the prescription to the pharmacy and raising the OPD bill. HIMS does all of this as one flow on one patient record.
The OPD dashboard is the front desk's screen for the morning. It shows appointments due, walk-ins registered, how many patients are waiting, and the live queue outside each consulting room. Because the same record continues into the laboratory, imaging and IP admission, an OP visit that turns into an admission does not start again from a blank form.
Patients form their opinion of the hospital in the first forty minutes. Most of that time is spent waiting for a process, not a doctor.
A returning patient gives their name, age and address again because nobody can find the old file.
The booked patient and the walk-in argue at the door because there is no single order for the doctor's queue.
The consultant asks the attender how many are waiting; the attender counts heads in the corridor.
The paper prescription is lost between the consulting room and the pharmacy counter, and the patient comes back to the doctor.
The doctor says come back in two weeks; there is no booking, so nobody knows whether the patient returned.
Search by UHID or phone, or register a new patient in one screen.
A walk-in gets a token; an appointment is checked in against its slot.
The patient appears in the live queue for the chosen doctor and department.
The doctor opens the record, notes findings and orders investigations.
The prescription goes to the pharmacy dispensing queue.
Charges pulled from the visit; the next appointment booked before the patient leaves.
Workflow: The front desk searches by phone number, confirms the UHID, issues a token for the same consultant and the patient sits down.
Result: Registration takes seconds and the doctor already has the history.
Workflow: Both appear in the doctor's queue in the order the hospital has set, and the consultant sees both from the consulting room.
Result: No argument at the door and no lost token.
Workflow: The doctor orders a blood test and prescribes two drugs. The lab worklist and the pharmacy queue update at once.
Result: The patient goes straight to sample collection and then the counter.
Workflow: The consultant converts the visit into an IP admission; bed allocation and IP billing continue on the same record.
Result: No second registration, no second file.
Several departments, several queues, one dashboard.
Visiting consultants on rosters with their own slots.
An OP that feeds the wards.
Registration, e-Rx and billing without staff overhead.
Chair-based appointments and treatment notes.
Yes. Appointments are booked by doctor and slot, walk-ins receive a token at the desk, and both feed the same live queue for the doctor. The OPD dashboard shows appointments, walk-ins and the waiting count together.
Yes. Each doctor has a live queue in HIMS, so the consultant sees who is next and how many are waiting without asking an attender to count.
Yes. Consultation and procedure charges are pulled from the visit into the bill, with cash, insurance and TPA handled in one billing view and GST applied where it applies. See hospital billing software.
HIMS includes a patient app and portal through which patients can book appointments and view their reports. Walk-ins are still registered at the desk in the usual way.
The visit is converted into an IP admission on the same record. Bed allocation, orders, nursing and IP billing continue from there. See IPD software.
Yes. The hospital demo opens the OPD dashboard with sample data, and the live environment at his.elevateaura.co.in shows the same screens your front desk would use.
Front desk to discharge.
Tokens and live queues.
Booking by doctor and slot.
The consultation record.
Rosters and queues.
How to choose a HIMS.
For a single-chair or group practice.
High OP throughput and optical stock.
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