Registration, appointments and tokens, a structured EMR, e-prescription, pharmacy and GST billing for single-doctor clinics and group practices in Chennai, set up and taught at your own desk by the person who builds the software.
Elevate Aura is a founder-led software studio based in Chennai, so a Chennai clinic is the one case where nothing about the rollout is remote. The person who writes the software can sit at your reception, watch a real evening OP session and then configure registration, the token queue, the consultation screen and the bill around what he saw rather than around a requirements form.
That also changes what support means here. Elsewhere it is WhatsApp and a screen share. In Chennai it can be WhatsApp, a screen share, or someone at your desk the same day if the problem genuinely needs a person in the room.
Chennai practice is neighbourhood practice. Most clinics draw from a few surrounding streets, and the traffic across the city means a patient rarely crosses town twice for the same complaint.
The result is a day with two sharp peaks: a morning session before work and an evening session that fills up from about six o'clock. Between them the clinic is quiet and the software is barely touched. During them, a receptionist is registering a walk-in, answering a phone call about a token, taking a card payment and finding last month's prescription at the same time. Software for a Chennai clinic has to survive those two hours, not the average of the day.
The other local pattern is the group practice: a paediatrician, a physician and a dermatologist sharing one reception, one pharmacy shelf and one bill book, each with different consulting days. One patient may see two of them in the same week. If each doctor keeps a separate register, the clinic has three versions of the same person and no way to see the whole history at the next visit.
A clinic that starts admitting patients, running its own laboratory or keeping beds overnight has stopped being a clinic. The same platform covers that, with wards, IP billing and lab modules switched on. See hospital management software in Chennai and polyclinic management software for the larger configurations.
Workflow: Walk-ins take a token at reception, the doctor sees the queue on screen, the prescription prints as the patient stands up, and the bill is closed at the same desk.
Result: Nobody is asked to wait while a register is searched.
Workflow: Three doctors, three rosters, one patient record. A patient seen by the physician on Monday arrives at the dermatologist on Thursday with the history already on the screen.
Result: One patient, one record, whoever they consult.
Workflow: The receptionist opens the UHID, finds the visit and reissues the prescription or the bill without asking the doctor to remember.
Result: A two-minute phone call instead of a repeat visit.
Workflow: Training happens at your desk during a real session, with your own staff using the system on live patients while someone watches over their shoulder.
Result: The clinic is live having already used it under pressure.
Yes. Elevate Aura is a founder-led studio in Chennai and the software is written here. For a Chennai clinic that means the workflow study, the setup and the training happen in person, and a support visit is possible on the same day when the problem needs someone present.
No. Modules are switched on rather than bought whole, so a single-doctor clinic can start with registration, appointments, EMR and billing alone. Pharmacy, laboratory and the patient app attach to the same record later without any migration.
Yes. Each doctor has a roster and a consultation screen, and role-based access keeps records visible to the people who should see them. The patient keeps one UHID across every doctor in the clinic.
Existing patient, item and rate data is migrated in during setup, which is part of the go-live rather than a separate exercise. Bring whatever you keep it in today and it is reviewed before anything is loaded.
The framework is live in 30 working days where scope allows, with scope fixed at the start. A single-doctor clinic sits at the shorter end of that, because there are fewer counters to configure and fewer people to train.
Yes, where the clinic accepts it. The payer sits on the visit and the claim is raised from the bill the record produced. See TPA and insurance billing for how the claim file is assembled.
Clinical and billing in one.
The product, in full.
The larger configuration.
Several doctors, one desk.
One ID per patient.
Why duplicates cost you.
Hospitals serving nearby districts.
Immunisation schedules and parents.
Tell us how you work today. We will show you what the platform would look like for you, and give you a clear scope and timeline.
Founder-led · Chennai, India · Built and supported by the person who wrote it