Preventive maintenance & field service

Maintenance that
schedules itself.

Built for medical-equipment distributors. Auto-schedule PM visits across every contract, dispatch technicians, capture job cards and spares on the phone, and keep SLA compliance hospitals can see.

Maintenance run by memory

  • PM visits missed until the customer complains
  • No record of what was done on each machine
  • Technicians dispatched by phone calls
  • Spares used on jobs never billed
  • SLA breaches discovered too late

With Aura Business

  • PM visits auto-scheduled across the contract
  • Full service history against every asset
  • Technicians dispatched and routed from one screen
  • Spares captured per job and decrement stock
  • SLA timers flag breaches before they hurt you
What you get

Planned maintenance, run on autopilot

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Auto PM scheduling

Preventive maintenance visits generated automatically across each contract term.

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Asset & installed-base register

Every machine with its full service history, the record hospitals trust at renewal.

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Technician dispatch & routing

Assign the right engineer to each visit and plan the day efficiently.

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Mobile job cards

Work done and spares used recorded on the phone, with customer sign-off on site.

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SLA tracking

Response and resolution targets on every job, with breaches flagged early.

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Service billing

Turn maintenance and chargeable jobs into invoiced revenue, spares included.

Why a specialist

Maintenance is tied to revenue

Preventive maintenance is not just a calendar. In Aura Business it is linked to the contract, the asset, the spares and the renewal, so good service directly protects your AMC revenue. See the full platform →

Questions

Preventive maintenance FAQ

What is preventive maintenance software?

It plans and tracks scheduled maintenance visits for installed equipment, generating PM visits automatically across a contract term and recording what was done on each asset.

Does it work for field technicians?

Yes. Technicians get dispatched to jobs and record work done and spares used on a mobile job card, with customer sign-off captured on site.

Can it track SLA compliance?

Yes. Response and resolution targets are tracked, and breaches are flagged before they affect a renewal.

Can I add AMC contracts, billing and inventory?

Yes. Maintenance connects to AMC, service billing and inventory. See all 87 modules.

Put your maintenance on autopilot.

Book a 30-minute demo and we will show the maintenance flow on a business like yours.